The Signal Group Terms & Policies

Our terms and policies are streamlined into two clear documents that apply to the Signal Ocean Platform, API, and website. Review them below.

Terms of Use

Definitions-Interpretation

Privacy, Data Protection
& Cookies Policy

Definitions-Interpretation

Terms of Use

Last edited on 1 August, 2025

1. Definitions-Interpretation

“Agreement” means the agreement between You and Signal, which includes these Terms, the Privacy Policy, and your Order signed during your subscription registration and under which Signal provides to You the Service.

“Affiliates” means any entity that directly or indirectly Controls, is Controlled by, or is under common Control with Signal.

“API” means any application programming interface and/or sets of defined protocols, functions, commands, and tools provided by Signal that enable You to access and interact with Signal’s Products and/or Services, indicatively including all associated software, tools, libraries, documentation, sample code, access credentials, and related services made available by Signal.

“Authorized User” means any individual who is (i) authorized by You to access and use the Service and/or Product on your behalf, and (ii) registered or otherwise permitted by Signal under your account, including but not limited to your employees, as applicable. Authorized Users are granted access solely for the purpose of your internal business operations and in accordance with the usage limitations, user restrictions, and security protocols outlined in the Agreement. You are responsible for ensuring that all Authorized Users comply with the terms and conditions of the Agreement. Each Authorized User must use a unique username and password and shall maintain its confidentiality at all times.

"Brand Features" means trade names, trademarks, logos, domain names and any other distinctive brand features.

“Business Information” means information such as information about transactions, vessel name, vessel size, vessel position, delivery place, vessel status or similar that a) You have agreed to provide to Signal in the course of using the Service or Product for the purpose of the provision by Signal of broader and more detailed outputs to You only, or b) You have agreed to share with all or some of Signal’s clients.

"Content" means any content included in and/or provided to You through the Service and/or Product whether created by Signal or its third-party licensors but excluding Your Content.

“Control” means the ability to direct or influence the management of an organisation, directly or indirectly.

“Controlled” shall be interpreted accordingly.

“Effective Date” means the date on which the Order Form relevant to your subscription is fully signed by all parties, unless another date is explicitly stated in the Order Form.

“Free Edition” means the limited version of the Platform made available by Signal at no cost and at Signal’s discretion, which provides access to certain features and functionalities as determined by Signal from time to time. The Free Edition, when available, is subject to the terms and restrictions set out in the Agreement.

“Initial Term” means the first subscription period for which You have agreed to receive the Service or Product from Signal, as specified in your Order Form, commencing on the Effective Date and continuing for the period stated therein.

"Intellectual Property" includes all proprietary and commercially valuable assets of Signal related to the Products and/or Services. This covers software, graphics, trademarks, copyrights, patents, trade secrets, database rights, applications, service marks, trade names, designs, logos, and other proprietary materials. It also includes any technology, integrated applications, or functionalities that are part of, support, or are necessary for the operation of the Services and/or Products.

“Order’’ or “Order Form’’ means the purchase order signed during your subscription registration which forms a part of the Agreement together with the Terms and the Privacy Policy.

“Own Results” means the detailed outputs that are made available to You only and are based on your Business Information.

“Platform” means the online platform available under https://app.signalocean.com.

“Privacy Policy’’ means the privacy policy available here www.thesignalgroup.com/privacy-policy which together with the Order and the Terms form the Agreement.

“Renewal Term” means each successive 12-month period following the Initial Term for which the Agreement automatically renews, unless either party provides written notice of non-renewal in accordance with the Agreement or unless otherwise specified in the Order Form.

"Service" or "Product" means any services or products You have subscribed to and/or are made available to You through the Website, Platform, and/or APIs (including all relevant software, systems, applications, features, Content, data, databases, tools, standards, photographs, web logs, maps, or other materials, whether accessed via the Signal Ocean Add-In for Excel or any other system, integrated functionality, or interface, if and as applicable).

“Signal’’ means the company providing the Service under the Agreement, as specified in the Order. This may be Signal Ocean Ltd or Signal Ocean Dry Cargo Ltd, both private limited companies incorporated under the laws of England and Wales, with registered offices at 83 Cambridge Street, Pimlico, SW1V 4PS, London, England, or any other affiliated entity designated in the Order.

“Signal Ocean Add-In for Excel’’ means all Signal’s programs that enable You to access and extend any Content that You are licensed to use through Excel application functionalities.

“Terms” means these terms and conditions, also available here: www.thesignalgroup.com/terms-of-use which together with the Order and the Privacy Policy constitute the Agreement.

“Total Amount Due” means the total fees payable by You to Signal under the Agreement, as specified in the applicable Order Form, including any fees for subscription packages, additional users, upgrades, renewals, or other services, and exclusive of any applicable taxes or charges unless expressly stated otherwise.

“You” means the party receiving the Service from Signal.

"Your Content" means any content that You provide enabling Signal to provide You with the relevant Service and/or Product. Your Content does not include the Content as defined above.

“Website” means https://www.thesignalgroup.com/.

In the Agreement, unless the context otherwise requires:

(a) words in the singular include the plural and vice versa;
(b) references to any gender include all genders;
(c) references to “including” or similar terms shall be interpreted as “including, without limitation”; and
(d) references to any document, law, or regulation include any amendments, modifications, or replacements thereof.

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2. Introduction

By accessing or using any Product and/or Service, You acknowledge that

(a) You have read, understood, and agree to be bound by the Agreement, and
(b) You comply with all applicable laws relating to You receiving the Service.  

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3. Terms of Use

By and while using any Product and/or Service, as applicable to You and your Authorized Users, You agree to be bound by the following:

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(A) General use obligations 

(a)To use it only for lawful purposes and personal information; 

(b)To comply with all applicable laws and avoid conduct that restricts or inhibits other users; 

(d) Not to interfere with or disrupt the Service or Product or the servers or networks providing the Service or Product; 

(e)Not to promote or facilitate unlawful online gambling or disruptive commercial messages or advertisements; (f)Not to misrepresent the source or ownership; 

(g) Not to use the Service or Product or any Content, including integrated functionalities, for any illegal purpose, to violate any laws or regulations (including trade controls and sanctions), or in any way that conflicts with this Agreement.

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(B) License and access conditions 

(a) To be granted a limited, restricted, non-exclusive, non-transferable and revocable license to access and use the Service and/or Product, as specified in the Order, the material contained therein and resulting therefrom for your internal business purposes and/or for your personal use, subject to the provisions of the Agreement. The above license is conditional on your compliance with all of terms of use and restrictions irrespective of the Service or Product and the way You access the same (i.e. via an API account, Platform, Signal Ocean Add-Ins for Excel, or any other integrated functionality, such as instant messaging applications).

(b) To secure the Service or Product and their Content to prevent unauthorized access and take all reasonable steps to restrict access to authorized users only.

(c) To acknowledge that the Product or Service and their Content, including integrated functionalities, are proprietary and developed at private expense, and this license does not grant You any ownership rights.

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(C) Usage Limits and restrictions 

(a) To comply with any usage and/or transaction limits, access and Product-specific restrictions and guidelines applicable to the Product or Service and/or agreed and/or that Signal may put in place, such as fixed upper limits applicable to API usage. 

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(D) Prohibited uses 

(a) Not to copy, take screenshots, distribute, publish, transfer, store, permanently retain, disseminate, distribute, transmit, scan, publish on a network, display, or otherwise reproduce, disclose, modify, download, translate into any language or make available to others, commercially exploit, or create derivative works from the Product and/or Service or any of the material contained therein.

(b) Not to resell, transfer, or make the Service or Product or their Content available to any third party.

(c) Not to use the Service or Product or their Content in any way that competes with Signal’s business and not to create a product or service that is a substitute for, or similar to the Product or Service.

(d) Unless required by law or expressly permitted under the Agreement, not to copy, share, modify, translate, distribute, sell, lease, sublicense, reverse engineer, extract source code or create derivative works from the Service or Product or their Content, including any integrated functionalities.

(e) Not to download, extract, or collect any data or Content from the Service or Product, whether manually or through automated methods such as web scraping, screen scraping, or data mining, unless such use is expressly authorized under a valid license through the API Service or any officially provided dataset or export functionality .

(f) Not to create databases, store permanent copies of such Content, or retain cached copies beyond the limits set by the cache header, except as expressly permitted under your API license or data subscription agreement.

(g) Not to sell, transfer, sublicense, or commercially exploit the Service or Product or their Content, including integrated functionalities, for third-party transactions, time-sharing, rentals, service bureau use, or public performance or display.

(h) Not to remove or alter any copyright, trademark, or proprietary notices from the Service or Product or their Content, including integrated functionalities.

(i) Not to copy or retain any part of the Service or Product or their Content, including integrated functionalities, unless expressly permitted.

(j) Unless otherwise agreed, not to pre-fetch, cache, index, or store any Content of the Service or Product to be used outside Service or Product, except that You may store limited amounts of this Content solely for the purpose of improving the performance of your applications due to network latency and only if such storage: 

i) is temporary (and in no event more than 30 calendar days);

ii) is secure;

iii) does not manipulate or aggregate any part of the Content or the Service; and

iv) does not modify attribution in any way.
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(E) Attribution and brand features 

(a) To acknowledge that Content provided to You through the Service may contain the Brand Features of Signal, its strategic partners or other third parties owning rights into Content that Signal indexes. When Signal provides those Brand Features or other attribution through the Service, You must display such attribution as provided and must not delete or alter the attribution.

(b) To understand and agree that Signal has the sole right and discretion to determine whether your attribution(s) are in compliance with the above requirements. 

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(F) Business Information 

(a) If applicable to You and your Order under the Agreement, to submit Business Information for the provision to You of your Own Results.

(b) To represent and warrant that:

i)You own or have the necessary rights and authority to submit Business Information;

ii) any Business Information You provide is truthful and accurate;  

iii) Signal’s use of your Business Information under this Agreement does not violate any third-party rights or agreements. 

i) is unlawful, harmful, threatening, abusive, defamatory, obscene, hateful, or otherwise objectionable;

ii) You do not have the right to share;

iii) infringes any intellectual property rights; 

iv) contains viruses, malware, or any code designed to disrupt or damage systems; 

v) is promotional, spam, junk mail, chain letters, or part of pyramid schemes;
Failure to comply with this clause may result in termination of the Agreement and/or liability for damages under the relevant clauses.  

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(G) Product and/or Services maintenance 

(a) To acknowledge that Signal reserves the right, at its sole discretion and without prior notice, to restrict, suspend or alter any part – or the entirety – of the Website, including but not limited to: 

i) restrict the time of availability; and

ii) restrict or increase the availability and/or purpose of the Website (e.g. computer types and operating systems).

(b) To acknowledge that Signal shall use commercially reasonable endeavors to make the Product or Service available twenty-four (24) hours a day, seven (7) days a week, except for: 
i) planned maintenance, performed outside normal business hours, for which Signal shall use reasonable endeavors to give You as much advance notice as possible; and

ii) unscheduled maintenance. 

(c) To acknowledge that Signal will use reasonable endeavors to provide You with customer support services during business hours.

(d) To acknowledge that Signal may suspend your right to access or use a part or all of the Service or Product immediately upon notice to You if Signal determines that your (or an Authorized User’s) use of the Product or Service poses a security risk or may adversely impact Signal or a third party, or may subject Signal or any third party to liability, or may be fraudulent or unlawful.

(e) If Signal suspends your access to any part of a Product or Service, to remain responsible for:

i) any fees and charges incurred before the suspension date;

ii) any applicable fees for services You continue to access; and  

iii) any charges related to in-process tasks completed after the suspension date. 

(f) To understand that You shall not be entitled to any technical support in relation to the Product or Service, unless agreed otherwise in writing. Signal provides its Products and Services via internet-based infrastructures, portions of which are beyond its direct control (e.g., your internet connection, browser settings, device configuration, or firewall policies). Accordingly, Signal’s ability to offer technical support is limited to components and systems it operates or manages directly. For example, Signal cannot troubleshoot issues related to your corporate VPN, browser plug-ins, or third-party security software. 

(g) To use the “copy to clipboard” functionality for any of the material contained in the Service or Product, only if such functionality is enabled.
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4. Registration & Account Management

By and while using any Product and/or Service, as applicable to You and your Authorized Users, You agree to be bound by the following:

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(A) General use obligations

(a)To use it only for lawful purposes and personal information; 

(b)To comply with all applicable laws and avoid conduct that restricts or inhibits other users; 

(d) Not to interfere with or disrupt the Service or Product or the servers or networks providing the Service or Product; 

(e)Not to promote or facilitate unlawful online gambling or disruptive commercial messages or advertisements; 

(f)Not to misrepresent the source or ownership; 

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(B) License and access conditions 

(b) To secure the Service or Product and their Content to prevent unauthorized access and take all reasonable steps to restrict access to authorized users only.

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(C) Usage Limits and restrictions 

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(D) Prohibited uses 

(b) Not to resell, transfer, or make the Service or Product or their Content available to any third party.

(h) Not to remove or alter any copyright, trademark, or proprietary notices from the Service or Product or their Content, including integrated functionalities.

(i) Not to copy or retain any part of the Service or Product or their Content, including integrated functionalities, unless expressly permitted.

i) is temporary (and in no event more than 30 calendar days); 

ii) is secure;  

iii) does not manipulate or aggregate any part of the Content or the Service; and 

iv) does not modify attribution in any way.

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(E) Attribution and brand features 

(b) To understand and agree that Signal has the sole right and discretion to determine whether your attribution(s) are in compliance with the above requirements. 

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(F) Business Information 

(a) If applicable to You and your Order under the Agreement, to submit Business Information for the provision to You of your Own Results.

(b) To represent and warrant that:

i)You own or have the necessary rights and authority to submit Business Information; 

ii) any Business Information You provide is truthful and accurate;  

iii) Signal’s use of your Business Information under this Agreement does not violate any third-party rights or agreements. 

i) is unlawful, harmful, threatening, abusive, defamatory, obscene, hateful, or otherwise objectionable; 

ii) You do not have the right to share;

iii) infringes any intellectual property rights; 

iv) contains viruses, malware, or any code designed to disrupt or damage systems; 

v) is promotional, spam, junk mail, chain letters, or part of pyramid schemes; Failure to comply with this clause may result in termination of the Agreement and/or liability for damages under the relevant clauses.  

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(G) Product and/or Services maintenance 

i) restrict the time of availability; andii) restrict or increase the availability and/or purpose of the Website (e.g. computer types and operating systems). 

(b) To acknowledge that Signal shall use commercially reasonable endeavors to make the Product or Service available twenty-four (24) hours a day, seven (7) days a week, except for: 

i) planned maintenance, performed outside normal business hours, for which Signal shall use reasonable endeavors to give You as much advance notice as possible; and

ii) unscheduled maintenance. 

(c) To acknowledge that Signal will use reasonable endeavors to provide You with customer support services during business hours.

i) any fees and charges incurred before the suspension date;  

ii) any applicable fees for services You continue to access; and  

iii) any charges related to in-process tasks completed after the suspension date. 

5. Fees & Terms of Payment

Your use of the Service and/or Product is subject to the following payment terms:

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(A) Fees for the Products and/or Services shall be payable in accordance with Your Order.

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(B) You agree to pay the Total Amount Due (as defined in the Definitions section above).

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(C) All fees payable are non-refundable, non-cancellable, and may be subject to automatic annual increases up to 4% based on inflation.

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(D) Unless otherwise specified in your Order Form, payment is due:

(a) for the Initial Term: upon the signature date of your Order Form and

(b)for each Renewal Term: the latest by each renewal date.

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(E) Overdue payments will accrue interest at the legal rate applicable at any given time. 

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(F) If any payment due is not received within 30 days from the due date as indicated on the relevant invoice, Signal may suspend your access to the Service and/or Product until all outstanding amounts are settled.  

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(G) All payments You are liable to make shall be made without deduction or withholding for or on account of any tax payable under any law of any pertinent jurisdiction or bank charges. 

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(H) Where applicable, VAT or other taxes may be added to invoices.(I) Products and/or services additional to those agreed under your Order(s) may and shall incur separate charges.

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(J) Subscription, Services and Product packages vary based on business needs. For details, pricing and available services and/or products, You may contact sales@thesignalgroup.com.

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(K) The full range of Products and/or Services requires a paid subscription.

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(L) You may be permitted to upgrade Your subscription, subject to the limitations of your selected package as applicable from time to time.

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(M) Restrictions apply to cancellations or downgrades. For those please contact sales@thesignalgroup.com.

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(N) Invoices for Products and/or Services may be issued on or right before the Effective Date and before each Renewal Term, and/or as may be specified in your Order.

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(O) All invoices shall be issued in United States Dollars (USD), and payment must be remitted in the same currency (USD).

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(P) Signal reserves the right to adjust fees and subscription packages with 15 days’ prior notice.

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(Q) If You choose to pay using a credit or debit card, You agree to the following terms:

(a) You must supply Signal, either directly or through its designated payment processor, with valid and up-to-date credit or debit card information.

(b)By providing Your card details, You authorize Signal, either directly or via its designated payment processor, to charge Your card for all fees and charges associated with your subscription or purchase, as specified in the relevant Order Form.

(d) You are responsible for ensuring that your billing and contact information is accurate, complete, and up to date. Any changes to your payment details or contact information must be promptly communicated to Signal to avoid disruptions in service.

(e) A surcharge of up to three point five percent (3.5%) may be applied to payments made by credit or debit card to cover processing fees. This surcharge, if applicable, will be clearly disclosed on Your invoice or at the point of payment.

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6. Intellectual Property Rights

(A) The Services and/or Products contain and/or constitute Signal’s Intellectual Property, which is protected by applicable laws. You may not copy, modify, distribute, or use any part of these Services or their Content without prior written consent from Signal. All rights are reserved.

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(B) Signal retains full ownership of its Intellectual Property, which remains the exclusive property of Signal, its third-party providers, or any entities that have licensed their rights to Signal.

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(C) You acknowledge that You have no ownership or rights to the Intellectual Property. You may not use, copy, share, sell, or modify it without prior written consent. Unauthorized use is strictly prohibited and may lead to legal action. Unless expressly permitted, copying or reproducing any part of the Products and/or Services, or their underlying technology, is forbidden.

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(D) For clarity, the Intellectual Property rights in the architecture, software, and supporting technology of the Products and/or Services are considered confidential information under the relevant clauses of this Agreement. You may not disclose any such information to third parties.

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(E)The present clause 6 shall survive any termination of the Agreement.

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7. Confidentiality & Data Protection

(A) Both Signal and You agree to keep confidential any proprietary or sensitive information disclosed in connection with the Products and/or Services, except as required by law or agreed otherwise.

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(B) If either party ("Discloser") shares Confidential Information with the other ("Recipient"), the Recipient must keep it strictly confidential and not disclose or use it unless:

(a) The Discloser provides prior written consent.

(b) Disclosure is legally required by law, court order, or regulatory authority, in which case the Recipient must notify the Discloser before disclosing and only share the minimum information required.

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(C) The Recipient must protect Confidential Information with at least the same level of care it uses for its own confidential data, ensuring no less than a reasonable standard of protection.

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(D) "Confidential Information" includes:

(a) The Discloser’s business, technical, financial, operational, and legal information, including details about products, services, pricing, marketing plans, analytics, technologies, business transactions, relationships, opportunities, customers, personnel, and methodologies.

(b) Business Information provided by You for using the Product or Service and for generating your Own Results, unless otherwise agreed.

(d) Any information that, by its nature, the Recipient knows or should reasonably know is confidential or proprietary.

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(E) Confidential Information does not include:

(a) Information that becomes publicly available without a breach of this clause.

(b) Information lawfully obtained from a third party without violating confidentiality obligations.

(d) Documents or information You submit containing vessel particulars, which You grant Signal an irrevocable license to make available to all users.

(e) Documents or information You submit to the email address allocated by Signal with the label “public,” which You grant Signal an irrevocable license to share with all users, subject to any further agreement.

(f) If the Product or Service is used on behalf of a business or company, the company name, domain name, and logo may be disclosed by Signal for promotional or marketing purposes.

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(F) By submitting Business Information, You grant Signal a limited, irrevocable, and non-transferable right to use it for reading, processing, analyzing, integrating, and combining it with other data, subject to the restrictions in this clause. Signal guarantees that your Business Information will only be used to generate your Own Results, accessible exclusively to You, unless You agree otherwise or as explicitly stated in this Agreement.

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(G) Business Information may only be disclosed:

(a) by Signal in order to comply with applicable laws, including those outside your country, or in response to legal requests from courts or authorities. Where possible, Signal will provide prior written notice and disclose only the required information;

(b) in the event of a merger, sale, asset transfer, joint venture, reorganization, or bankruptcy;

(c) with third-party providers that assist in operating the Services and/or Products, provided they have signed a non-disclosure agreement ensuring similar confidentiality standards;

(d) if You post or share Business Information through the Service and/or Product, it may be visible to other users. You are responsible for ensuring that You want such information to be publicly available;

(e) if You disclose Business Information when communicating with others through the Service or Product;

(f) with your prior consent.

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(H) You may not share Confidential Information about others, including Personal Information, as defined in the Privacy Policy, unless You are authorized to do so. By submitting such information, You confirm that You have the necessary authorization and consent from the individual concerned.

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(I) Signal employees and advisors may access your Confidential Information on a need-to-know basis and must adhere to confidentiality obligations.

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(J) Signal has implemented technical, organizational, and security measures to protect your Confidential Information from unauthorized access or disclosure. These protections also extend to Signal’s affiliates (entities under common ownership or control).

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(K) Personal Information

(a) Signal acts as a data controller in relation to any Personal Information, as defined in the Privacy Policy, it handles in connection with this Agreement.

(b) As such, Signal is responsible for ensuring that the processing of Personal Information complies with applicable data protection laws and regulations.

(c) The types of Personal Information processed under this Agreement may include, but are not limited to: names, job roles, email addresses, contact numbers, postal addresses, social media identifiers, and professional interests of individuals affiliated with You.

(d) The primary purposes for processing such data are to:

i) deliver and maintain the Products and/or Services;  

ii) administer, support, and enhance Signal’s commercial relationship with You; and 

iii) meet any legal or regulatory obligations to which Signal is subject.

(e) The Services may also generate usage data to better understand usage patterns, identify performance issues and optimize the Services. This data is collected through login credentials, IP addresses, interaction logs, and the use of cookies or similar tracking technologies. It may also be used to inform business discussions and service improvements.

(f) Where You or your Authorized Users submit any Personal Information to Signal in relation to this Agreement, You agree to:

i) ensure that such information is accurate and updated as needed; and 

ii) notify relevant individuals that their Personal Information is being shared with Signal and will be used in accordance with this Agreement and Signal’s Privacy Policy, unless otherwise permitted under applicable law. 

iii) You further acknowledge and agree that:

(1) Signal is entitled to process all Personal Information provided by You, your affiliates, or Authorized Users in accordance with the Agreement; and

(2) You shall ensure that only Personal Information which Signal is lawfully permitted to process is shared with Signal.

(g) Further details about how Signal collects, uses, shares, and secures Personal Information are available in its Privacy Policy.

(h) For any questions regarding how Signal handles Personal Information, You may contact: privacy@thesignalgroup.com.

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8. Disclaimers & limitation of liability

(A) The Services and/or Products are provided "as is" and "as available" without any warranties. To the fullest extent permitted by law, all implied warranties, representations, and conditions are excluded. The Service and Product are not guaranteed to be comprehensive and may be revised, modified, canceled, or altered at any time without notice.

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(B) Signal may modify, add, or remove features and functionalities, including integrated applications, at any time. Signal provides no warranties regarding the Service and Product or any related Content. To the fullest extent permitted by law, Signal disclaims all express or implied warranties, including those of availability, accuracy, completeness, reliability, non-infringement, merchantability, or fitness for a particular purpose

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(C) Signal is not liable for any losses, including but not limited to loss of profits, business, goodwill, data, or any indirect, special, or consequential damages, arising from the use of or reliance on the Service and Product, or any related Content.

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(D) While Signal takes reasonable measures to secure its systems, it does not guarantee that the Service and Product will be uninterrupted, error-free, or free from defects, viruses, or other harmful components. Signal does not warrant that defects will be corrected or that the Services will always function without disruptions.

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(E) Signal is not responsible for access issues, malfunctions, or poor performance caused by factors such as inadequate equipment, internet provider disruptions, or network congestion. Signal is also not liable for any damage, data loss, or costs related to viruses or other harmful materials affecting your devices, software, or data as a result of using its services. You are responsible for taking necessary precautions to protect your systems.

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(F) To the fullest extent permitted by law, Signal and its affiliates, directors, officers, employees, agents, advisors, and third-party providers shall not be liable for any direct, indirect, incidental, or consequential losses or damages, including but not limited to:

(a) Loss of profits, business opportunities, revenue, or anticipated savings.

(b) Business interruption or trading losses.

(d) Any other damages, whether foreseeable or not, even if advised of the possibility.

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(G) Signal is not responsible for any loss or damage arising from the use, inability to use, or performance issues of the Product and Service, or related materials, regardless of the cause (e.g., inaccuracy, errors, delays, unavailability, or interruptions).

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(H) It is your responsibility to assess the accuracy, completeness, and usefulness of the Product and Service and related Content.

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(I) Signal and its affiliates shall also not be liable for any third-party claims made against You.

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(J) The Service, Product, and related Content may include links to third-party websites or resources, including those of external providers. Signal does not endorse, control, or guarantee the accuracy, completeness, availability, or reliability of any linked websites or their content.

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(K) Signal is not responsible for any loss or damage resulting from your use of third-party websites or resources. These links are provided for convenience only, and accessing them is at your own risk.

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(L) To the extent permitted by law, the total liability of Signal, its affiliates, directors, officers, employees, agents, advisors, and third-party providers for any claim related to the Service and Product shall be limited to the total amount You (or your business) paid for using the Service in the 12 months before notifying Signal of the claim or US$10,000, whichever is lower.

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(M) The present clause shall survive any termination of the Agreement.

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9. Indemnification

(A) You agree to defend, indemnify, and hold harmless Signal and its third-party providers, including their officers, directors, employees, agents, contractors, assignees, suppliers, and successors (the "Indemnified Parties"), from any claims, liabilities, damages, losses, costs, expenses, or legal fees arising from:

(a) Your use of the Product or Service, including by any Authorized User.

(b) Any breach of this Agreement by You.

(d) Your Content or applications, including claims of intellectual property infringement or misuse.

(e) The use, development, design, production, advertising, or marketing of Your Content.

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(B) This indemnification applies when the Indemnified Parties are named or threatened in legal action due to the above causes.

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(D) Signal will notify You of any claim and reserves the right to participate in legal proceedings at its own expense.

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10. Termination

(A) You are authorized to use the Service and/or Product only for the duration of this Agreement. Signal may, at its sole discretion, terminate or suspend your access with immediate effect if: 

(a) Signal has reason to believe You are using the Service or Product in violation of this Agreement or in a way that raises security concerns for Signal, You or Signal’s other clients.

(b) You breach any term of this Agreement, including the payment terms, and fail to remedy it within five (5) days of written notice.

(d) You undergo bankruptcy, insolvency, or asset transfer proceedings, and such proceedings are not dismissed within 60 days.

(e) A legal or regulatory authority requires termination.

(f) Legal counsel recommends termination to protect Signal from liability.

(g) You fail to make a payment due to Signal on time.

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(B) If You are using the Free Edition, Signal may discontinue your account or the distribution of free products/services at its discretion.

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(C) Signal may terminate this Agreement at any time without cause by providing at least five (5) days’ prior written notice.

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(D) You may choose not to renew the Agreement by providing written notice to Signal at least thirty (30) days prior to the end of the then-current Initial Term or any Renewal Term, as applicable. If You fail to provide such notice within the required timeframe, the Agreement shall automatically renew and the Total Amount Due for the Renewal Term will become immediately due and payable, and You shall remain fully liable for payment of such amount.

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(E) Signal may choose not to renew the Agreement upon written notice to You at any time.

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(F) Upon termination, all licenses granted herein will immediately terminate, and the Total Amount Due (if any remaining unpaid) by You until the termination date shall automatically and immediately become due, payable and charged.

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(G) Upon termination, You must immediately

(a) stop using the Product or Service, and all related materials, including integrated functionalities;

(b) delete and remove all related Content from your electronic media, including cached or stored Content; and

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(H) If your access to the Product or Service is suspended, You must immediately stop using all related services and Content, including integrated functionalities.

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(I) Signal may, at its sole discretion, reinstate your access if it determines that the reason for suspension no longer applies.

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(J) Accessing the Service or Product after suspension or termination is considered trespassing.

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(K) Signal shall not be liable to You or any third party for suspending your access to the Services and/or Products and/or for terminating the Agreement.

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11. Force majeure

Neither Signal nor You shall be liable for any failure or delay in performing obligations under this Agreement due to circumstances beyond their reasonable control, and not caused by their fault or negligence. These include, but are not limited to, acts of God, terrorism, natural disasters, government actions, internet outages, fires, floods, explosions, wars, labor disputes, freight embargoes, or delays caused by suppliers or subcontractors due to such events.

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12. Security measures

Signal may implement security measures to enforce this Agreement, including copy detection, license tracking, and user information encoding. Any attempt to bypass these measures is a material breach of the Agreement.

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13. Notices

All notices under this Agreement shall be sent via email.
You can contact Signal at sales@thesignalgroup.com.
Signal will communicate with You using the email address provided during registration or mentioned in your Order.
Notices are considered delivered on the next business day after being sent.

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14. Assignment

You may not assign or transfer this Agreement or any of your rights or obligations without Signal’s prior written consent. Signal may assign or transfer this Agreement, including its rights and obligations, to a third party but will notify You within a reasonable time after the transfer. Any unauthorized assignment is null and void.

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15. Relationship of the Parties

You and Signal are independent contractors. This Agreement does not create any agency, partnership, joint venture, fiduciary duty, or employment relationship between the parties.

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16. Third-Party Rights

Only Signal, its directors, employees, and representatives may enforce this Agreement under the UK Contracts (Rights of Third Parties) Act 1999. This does not affect any other third-party rights available under law.

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17. Entire Agreement

The Agreement, as herein defined, represents the entire agreement between You and Signal. It replaces all prior agreements, discussions, or negotiations related to its subject matter. You confirm that You have not relied on any statement or representation not included in this Agreement, except in cases of fraud or fraudulent misrepresentation.

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18. Severability

If any provision of this Agreement is found to be invalid or unenforceable, it will be replaced with a valid provision that reflects its original intent. The rest of the Agreement remains in full force.

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19. Waiver

Signal’s failure or delay in enforcing any right under this Agreement does not waive that right. Exercising a right partially does not prevent further enforcement.

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20. Governing Law/Jurisdiction

The Terms, the Agreement and their performance (including any non-contractual obligations) shall be governed by the laws of England and Wales, excluding its conflict of laws, rules and provisions. The parties shall submit to the exclusive jurisdiction of the courts of London (England) for any dispute or claim arising out of or in connection with the Terms and the Agreement.

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21. Changes to the Terms

Signal may amend, modify, or revise the Terms at any time without prior notice. Updates take effect upon publication on the Website. You are responsible for reviewing the Terms periodically. If the changes are material, Signal will notify You via email at the address provided during registration. Your continued use of the Service after such changes have been posted constitutes acceptance of the updated Terms.

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22. Contact Information

For any questions or concerns, please contact Signal at sales@thesignalgroup.com.

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Privacy, Data Protection and Cookies Policy

Last edited on 1 August, 2025

1. General information – our contact details

In this Privacy Policy, Signal states its practices regarding data protection, cookies and information that it collects from you or through your use of the Services and/or Products, and how that information may be used and with whom it may be shared (all together the “Privacy Policy”).

Users’ privacy is Signal’s top priority. Signal may use Personal Information and/or Cookies, as defined below, for the purpose of making the Services and/or Products available to you in accordance with the Agreement.
The data controller of Personal Information is the company providing the Service under the Agreement, as specified in the Order. This may be Signal Ocean Ltd or Signal Ocean Dry Cargo Ltd, both private limited companies incorporated under the laws of England and Wales, with registered offices at 83 Cambridge Street, Pimlico, SW1V 4PS, London, England, or any other affiliated entity designated in the Order (hereinafter ‘’Signal’’).

This Privacy Policy applies to Signal, meaning the company providing the Service under the Agreement, as specified in your Order.

The Privacy Policy may be revised from time to time. Signal will notify you of any revisions by posting the updated version of the Privacy Policy here www.thesignalgroup.com/privacy-policy

Revised terms become effective on the first date that you access or use any of the Products and/or Services after the updated Privacy Policy has been posted.

Signal advises you to periodically check the Privacy Policy for any such modifications or revisions.

In the case of any material changes to the Privacy Policy, we will also notify you via e-mail at the email address you have provided upon registration.

You represent that you have read and understood the Privacy Policy.

The Products and/or Services may include links to third-party websites or be connected applications whose privacy policies may differ from ours. Any information that these third parties collect about you is governed by their respective privacy policies. We suggest that you contact those third parties directly in order to obtain information about their privacy policies.

Unless otherwise defined herein, all capitalized terms used in this Privacy Policy shall have the meaning ascribed to them in the Terms of Use and/or the applicable Order Form executed in connection with your subscription to the Service and/or Product. For the avoidance of doubt, all defined terms in the Agreement which includes the Terms, this Privacy Policy, and any related Order Form shall be interpreted consistently across these documents and shall have the same meaning wherever they appear, unless the context expressly requires otherwise. 

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2. Definitions

"Personal Information" refers to any data that can identify:

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(a) You, directly or indirectly, in connection with your registration, access, or use of the Products and/or Services; or

(b) A third party individual whose data you submit.

“Use” or ‘’Process’’ refers to any operation or set of operations performed on information provided by you, such as collection, use, storage, forwarding, processing and/or disclosure in accordance with the Agreement.

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3. Personal Information you provide/that may be collected

A) You may provide Personal Information when you:

Contact Signal for a demo, product information, or other inquiries.
Register for an account to use the Products and/or Services.
Sign in using Google, LinkedIn, or email authentication methods.
Subscribe to or interact with paid or free features of the Products and/or Services

(B) The Personal Information collected may include:

General details: Name, address, email, phone number, company/employer, job title, department, team size, payment details.
Google/LinkedIn Sign-In: Name, ID, username, profile picture, and email address.
For API and Add-In users: Corporate email, login credentials, access key, and voluntarily provided contact details.

(C) Signal may also automatically collect certain Personal Information when you use the Products and/or Services, including:

Device and usage details: IP address, browser type, operating system, language, time zone, referring website, and browsing behaviour, geographic location, browser type, access logs, feature usage, and session duration.
API and Add-In users: Access timestamps, request details, username, access key, and data transmission metrics.

(D) By submitting Personal Information of third parties, you warrant that all necessary permissions have been obtained, including the individual’s notification and consent where required.

(E) Failure to provide the required Personal Information may prevent you from registering for, accessing, or using the Products and/or Services.

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4. How we use Personal Information

(A) Signal may process Personal Information for the following purposes:

(a) To facilitate your registration and access to the Products and/or Services;  

(b) To provide and improve the Products and/or Services; 

(c) To deliver and maintain the Products and/or Services, including any integrated functionalities, customer support, and, where applicable, payment processing; 

(d) To communicate with you regarding the Products and/or Services and providing updates, including changes to the Agreement; 

(e) To enforce the Agreement, exercise rights and/or comply with legal obligations; 

(f) To enhance service quality, optimize user experience, and improve communication; 

(j) To conduct user satisfaction or service-related surveys; 

(h) To protect its networks, systems, and data from cybersecurity risks and manage operational risks;

(i) To monitor performance and detect misuse; 

(j) To perform internal business operations such as data analysis, audits, fraud prevention, research, and business development; 

(k) To conduct marketing and promotional communications, unless you have opted-out.

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(B) For analytical, security, and development purposes, Signal may de-identify and/or aggregate Personal Information with other data.

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(C) If you wish to opt out of marketing communications or object to Signal’s processing of your Personal Information, you may do so in writing. However, such an objection may result in the termination of your access to the Products and/or Services as per the Agreement.

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5. Type, legal basis and purpose of processing

(A) Signal acts as a data controller in relation to Personal Information processed under this Agreement.

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(B) Signal processes Personal Information only when there is a valid legal basis to do so, which may include:

(a) Your consent, which may be withdrawn at any time by contacting privacy@thesignalgroup.com; 

(b) Signal’s legitimate interests, including those outlined herein; 

(c) Compliance with legal and/or contractual obligations, including this Agreement and the provision of the Services and/or Products to you; 

(d) Your sharing of Personal Information, in which case you agree and undertake to:

Ensure that any Personal Information shared is accurate, complete, and kept up to date;
Inform individuals whose Personal Information you provide to Signal that their data will be processed by Signal in accordance with this Agreement and the Privacy Policy, unless otherwise permitted by applicable law;
Only provide Personal Information that Signal is lawfully permitted to process;
Represent and warrant that you have obtained all necessary rights and permissions to submit such information;
Acknowledge that you may delete or anonymize Personal Information prior to submission;
Accept sole responsibility for any liability arising from the inclusion of Personal Information, subject to applicable data protection laws.

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6. Retention of Personal Information

Signal may retain Personal Information for a period of up to seven (7) years from the termination of your right to use the Products and/or Services, unless a longer retention period is required or permitted by law.

If you have any questions regarding the processing of Personal Information, please contact us at: privacy@thesignalgroup.com

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7. Your right to object

If you object to Signal’s processing of Personal Information, you may send a request to privacy@thesignalgroup.com. Requests are handled within seven (7) business days. However, such an objection will not affect the lawfulness of processing prior to that time and will result in the termination of your right to use the Products and/or Services in accordance with the Terms of Use.

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8. Sharing and transfer of Personal Information

Signal does not generally share Personal Information with third parties. However, Personal Information may be disclosed and/or shared in the following circumstances: 

(A) To Affiliates for the purposes described in the Agreement.

(B) To third-party service providers that assist with hosting, data analysis, payment processing, business development, customer support, and technical infrastructure, provided they meet legal and security standards for data protection.

(C) To third-party product/service providers when you purchase third-party products or services via the Products and/or Services, if applicable.

(D) To other Users for the implementation of functionalities within the Products and/or Services, if applicable and relevant to you.

(E) To other Users you choose to share Personal Information with through the Products and/or Services, if applicable and relevant to you.

(F) For business transactions in the event of a merger, acquisition, asset transfer, reorganization, or bankruptcy.

(J) For legal compliance and protection when required to comply with laws, court orders, regulatory requirements, or to investigate and defend against legal claims.

(H) To safeguard rights, security, privacy, and integrity of Signal, its facilities, its Products and/or Services, its users, or others.

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9. International data transfers

Personal Information may be stored, processed, or transferred to Signal’s affiliates or third-party service providers in countries outside the UK and the European Economic Area (EEA), where data protection laws may differ. Signal ensures that any data transfer outside the UK or EEA will only take place in full compliance with applicable data protection legislation and with appropriate safeguards in place.

If you require more details on data transfers or security measures, you can contact privacy@thesignalgroup.com.

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10. How we secure and store Personal Information

Signal has implemented technical, organizational, and administrative measures to protect Personal Information from unauthorized access, unlawful use, accidental loss, or damage, ensuring compliance with applicable data protection laws. These security measures extend to Signal’s affiliates.

However, no security system is completely foolproof. While we take all reasonable precautions, Signal cannot guarantee absolute security for any information you transmit to us or store within the Products and/or Services. You acknowledge that you do so at your own risk.

To enhance security, Signal recommends that you take the following steps (as applicable):

Use a strong, unique password for your account.
Change your password periodically.
Immediately report any suspected security breach or unauthorized access by contacting privacy@thesignalgroup.com.

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11. Access to Personal Information

Access to Personal Information is strictly limited to authorized personnel who require it to perform their duties. Signal ensures that:

Employees and affiliates with access to Personal Information are fully informed of their data protection obligations.
Such personnel only process Personal Information under Signal’s explicit instructions and in compliance with this Privacy Policy.

If you suspect a security risk related to your Personal Information, please notify Signal immediately at privacy@thesignalgroup.com.

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12. Your data protection rights

Under applicable data protection laws, you have the following rights regarding Personal Information:

(A) Right to Information – You have the right to request clear, transparent, and easily understandable information about how we process Personal Information.

(B) Right of Access – You can request a copy of your Personal Information in a structured, commonly used, and machine-readable format.

(C) Right to Rectification – You may request corrections to inaccurate Personal Information or ask us to complete any incomplete information.

(D) Right to Erasure (Deletion) – You may request deletion of your Personal Information in specific circumstances, particularly when it is no longer necessary for the original purpose of collection or when there is no valid reason for continued processing. However, this right is not absolute, and certain legal or legitimate grounds may require Signal to retain your Personal Information.

(E) Right to Restriction of Processing – You can request that we limit the processing of your Personal Information in specific situations.

(F) Right to Object – You can object to the processing of your Personal Information in certain circumstances.

(J) Right to Data Portability – You can request that your Personal Information be transferred to another organization or directly to you, where technically feasible.

(H) Right to Withdraw Consent – If we rely on your consent to process your Personal Information, you can withdraw it at any time by contacting privacy@thesignalgroup.com. Withdrawal will not affect the lawfulness of prior processing.

You may exercise these rights free of charge. Upon receiving a request, Signal will respond within one month from the date of submission.

For any inquiries or to exercise your rights, please contact us at privacy@thesignalgroup.com.

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13. How to complain

If you have any concerns about our use of Personal Information, you can make a complaint to us at privacy@thesignalgroup.com.

You can also complain to the relevant competent Data Protection Authority if you are unhappy with how we have used Personal Information.

In particular, for complaints regarding the use of your personal information by Signal Ocean Ltd, you can contact ICO to the following contact details: (a) The ICO’s address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, (b) Helpline number: 0303 123 1113, (c) ICO website: https://www.ico.org.uk.

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14. Cookies and similar technologies (such as beacons, pixels and tags)

The term ‘’Cookies’’ refers to small data files transmitted by a web server to a user's web browser, where they are stored and subsequently returned with future requests to the server. These files enable the server to recognize the user's device and recall information related to the user’s session, configuration preferences, or browsing behavior. Cookies may be employed for purposes including, but not limited to, session authentication, functionality support, user experience personalization, analytics, and tracking of usage patterns.

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(A) Introduction

Signal uses Cookies and similar technologies to collect information about how you interact with the Products and/or Services applicable to you. Such information may be collected:

From your browser or device when you access or use the Products and/or Services.
Through cookies, beacons, pixels, and tags, which store small amounts of data on your device to recognize it upon subsequent visits. The Products and/or Services use both:
- Session cookies, which expire when you close your browser.
- Persistent cookies, which remain on your device and enable login authentication and other features.
Through cookies, beacons, pixels, and tags, which store small amounts of data on your device to recognize it upon subsequent visits. The Products and/or Services use both:
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(B) Third-party Cookies and analytics tools

Signal uses third-party analytics and experience-monitoring tools, including:

Google Analytics with Google Signals: Collects anonymized site usage data, including page visits and IP addresses. You can opt out by installing the Google Analytics opt-out browser add-on. More details are available in Google’s Privacy Policy and Google Partner Sites Policy.
Chameleon: Provides in-app guidance and product tours to help users navigate the Services. It may collect anonymized data on user interactions, such as clicks, navigation flow, and feature engagement, to improve usability and feature adoption. For more information, see Chameleon Privacy Policy.
Microsoft Application Insights: A performance monitoring service that collects telemetry data about how users interact with the Services, including performance metrics, system crashes, and error logs, to help Signal detect, diagnose, and respond to technical issues. More information is available at Microsoft's Privacy Statement.
InsightOps (Logentries): Captures and analyzes logs and system activity to help monitor security, errors, and user actions in real time. It may collect IP addresses, user IDs, and event data strictly for operational and debugging purposes. For further information, consult InsightOps Privacy Policy.
Intercom: Enables real-time customer support and communication within the Services. It may collect user-provided data such as name, email address, and interaction history, along with usage and session data. More information is available at Intercom Privacy Policy.
FullStory: Records user sessions and behavior (e.g., clicks, scrolls, page visits) to help analyze and improve user experience. Data is anonymized and used strictly for analytics and troubleshooting. Visit FullStory Privacy Policy for more details.

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(C) Advertising and remarketing
Signal uses Google AdWords remarketing to display personalized ads based on your past interactions with the Products and/or Services. This involves placing a Cookie on your device to show relevant ads.

This Cookie does not identify you or give access to your device.
It simply informs Google that “this user visited this page,” so related ads are shown.
If you wish to opt out, visit the Google Ads Preferences Manager.

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(D) Types of cookies used
The Products and/or Services use the following types of Cookies:

Strictly necessary Cookies: Essential for navigation and secure access.
Authentication and functionality Cookies: Store login details and provide personalized services.
Performance and analytics Cookies: Collect usage data to improve the Products and/or Services.
Security Cookies: Used for authentication.
Preference Cookies: Store customization settings.
Marketing Cookies: Track engagement with marketing campaigns and advertisements.

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(E) Managing cookies
The Products and/or Services use the following types of Cookies:

Most browsers accept Cookies by default, but you can modify your settings to accept, reject, or alert you when Cookies are used.
You may opt out of third-party Cookies directly on the provider’s website. However, disabling Cookies may impact your experience and limit access to certain features.
In the case that Signal combines Cookie data with Personal Information, it will be treated as Personal Information under this Privacy Policy.

For any questions regarding our use of cookies, please contact privacy@thesignalgroup.com.

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(F) Cookie details
Below we provide detailed information about all Cookies that may be stored in your device. By accepting Cookies on the Website, you consent and accept the use/storage of Cookies on your device for the purposes that are listed in the table below.

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(G) Disabling cookies
You can disable Cookies by accessing the Cookies Control Panel of our Website or by changing the relevant settings in your browser. Note that the site may not operate correctly if all cookies are disabled.

Choose your browser and click the appropriate link to get further information on how to disable and delete Cookies:
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Google:
https://support.google.com/accounts/answer/61416?hl=en.
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Mozilla:
https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored.
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Microsoft:
https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies#ie=ie-11.
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Opera:
https://www.opera.com/help/tutorials/security/privacy/.
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Safari:
https://support.apple.com/en-us/HT201265.
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For other browsers that are not in the list, please contact the program provider or alternatively check the help function of the browser.

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(H) Information about cookies
For more information about cookies, how to use them as well as how they apply to the use of personal information, please visit www.aboutcookies.org.

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(I) Other similar technologies‍

The Products and/or Services use Google Tag Manager (GTM), a tool operated by Google that enables the management of website tags through a single interface. Tags are small code elements used for:

Analytics, marketing, and advertising purposes.
Measuring traffic and visitor behavior.
Evaluating the effectiveness of online advertising and social media.
Setting up remarketing and targeted advertising.
Conducting performance analysis and optimizing marketing campaigns.
Injecting code for third-party tools to track user behavior and improve user experience.

GTM does not collect user-specific identifiers that could be linked to an individual. Apart from standard HTTP request logs, which are deleted within 14 days, Google Tag Manager does not collect, store, or share any data about users or their browsing activity.

For further details, you can refer to:

If you have any concerns about GTM or tracking technologies used in the Products and/or Services, please contact privacy@thesignalgroup.com.

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J) Other information that we collect

An IP address is a unique number assigned to your device (PC, tablet, smartphone) each time you access the internet. It is used to identify and facilitate communication between devices on a network and can also be recognized by your internet service provider.

When you use the Products and/or Services, Signal may record your IP address for:

Security purposes, including the detection and prevention of malicious actions.
Website performance analysis, to optimize functionality and enhance user experience.

As this information is essential for the proper operation of the Products and/or Services, users cannot deactivate the collection of IP addresses.

For further inquiries regarding data collection, please contact privacy@thesignalgroup.com.

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The Signal Group Terms & Policies

Terms of Use

Privacy, Data Protection & Cookies Policy

Terms of Use

1. Definitions-Interpretation

2. Introduction

3. Terms of Use

(A) General use obligations

(B) License and access conditions

(C) Usage Limits and restrictions

(D) Prohibited uses

(E) Attribution and brand features

(F) Business Information

(G) Product and/or Services maintenance

4. Registration & Account Management

(A) General use obligations

(B) License and access conditions

(C) Usage Limits and restrictions

(D) Prohibited uses

(E) Attribution and brand features

(F) Business Information

(G) Product and/or Services maintenance

5. Fees & Terms of Payment

6. Intellectual Property Rights

7. Confidentiality & Data Protection

8. Disclaimers & limitation of liability

9. Indemnification

10. Termination

11. Force majeure

12. Security measures

13. Notices

14. Assignment

15. Relationship of the Parties

16. Third-Party Rights

17. Entire Agreement

18. Severability

19. Waiver

20. Governing Law/Jurisdiction

21. Changes to the Terms

22. Contact Information

Privacy, Data Protection and Cookies Policy

1. General information – our contact details

2. Definitions

3. Personal Information you provide/that may be collected

4. How we use Personal Information

5. Type, legal basis and purpose of processing

6. Retention of Personal Information

7. Your right to object

8. Sharing and transfer of Personal Information

9. International data transfers

10. How we secure and store Personal Information

11. Access to Personal Information

12. Your data protection rights

13. How to complain

14. Cookies and similar technologies (such as beacons, pixels and tags)

Privacy, Data Protection
& Cookies Policy

(A) General use obligations 

(B) License and access conditions 

(C) Usage Limits and restrictions 

(D) Prohibited uses 

(E) Attribution and brand features 

(F) Business Information 

(G) Product and/or Services maintenance 

(B) License and access conditions 

(C) Usage Limits and restrictions 

(D) Prohibited uses 

(E) Attribution and brand features 

(F) Business Information 

(G) Product and/or Services maintenance 