Last edited on 12. June, 2025
“Agreement” means the agreement between You and Signal, which includes these Terms, the Privacy Policy, and your Order signed during your subscription registration and under which Signal provides to You the Service.
“Affiliates” means any entity that directly or indirectly Controls, is Controlled by, or is under common Control with Signal.
“API” means any application programming interface and/or sets of defined protocols, functions, commands, and tools provided by Signal that enable You to access and interact with Signal’s Products and/or Services, indicatively including all associated software, tools, libraries, documentation, sample code, access credentials, and related services made available by Signal.
“Authorized User” means any individual who is (i) authorized by You to access and use the Service and/or Product on your behalf, and (ii) registered or otherwise permitted by Signal under your account, including but not limited to your employees, as applicable. Authorized Users are granted access solely for the purpose of your internal business operations and in accordance with the usage limitations, user restrictions, and security protocols outlined in the Agreement. You are responsible for ensuring that all Authorized Users comply with the terms and conditions of the Agreement. Each Authorized User must use a unique username and password and shall maintain its confidentiality at all times.
"Brand Features" means trade names, trademarks, logos, domain names and any other distinctive brand features.
“Business Information” means information such as information about transactions, vessel name, vessel size, vessel position, delivery place, vessel status or similar that a) You have agreed to provide to Signal in the course of using the Service or Product for the purpose of the provision by Signal of broader and more detailed outputs to You only, or b) You have agreed to share with all or some of Signal’s clients.
"Content" means any content included in and/or provided to You through the Service and/or Product whether created by Signal or its third-party licensors but excluding Your Content.
“Control” means the ability to direct or influence the management of an organisation, directly or indirectly. “Controlled” shall be interpreted accordingly.
“Effective Date” means the date on which the Order Form relevant to your subscription is fully signed by all parties, unless another date is explicitly stated in the Order Form.
“Free Edition” means the limited version of the Platform made available by Signal at no cost and at Signal’s discretion, which provides access to certain features and functionalities as determined by Signal from time to time. The Free Edition, when available, is subject to the terms and restrictions set out in the Agreement.
“Initial Term” means the first subscription period for which You have agreed to receive the Service or Product from Signal, as specified in your Order Form, commencing on the Effective Date and continuing for the period stated therein.
"Intellectual Property" includes all proprietary and commercially valuable assets of Signal related to the Products and/or Services. This covers software, graphics, trademarks, copyrights, patents, trade secrets, database rights, applications, service marks, trade names, designs, logos, and other proprietary materials. It also includes any technology, integrated applications, or functionalities that are part of, support, or are necessary for the operation of the Services and/or Products.
“Order’’ or “Order Form’’ means the purchase order signed during your subscription registration which forms a part of the Agreement together with the Terms and the Privacy Policy.
“Own Results” means the detailed outputs that are made available to You only and are based on your Business Information.
“Platform” means the online platform available under https://app.signalocean.com.
“Privacy Policy’’ means the privacy policy available here www.thesignalgroup.com/privacy-policy which together with the Order and the Terms form the Agreement.
“Renewal Term” means each successive 12-month period following the Initial Term for which the Agreement automatically renews, unless either party provides written notice of non-renewal in accordance with the Agreement or unless otherwise specified in the Order Form.
"Service" or "Product" means any services or products You have subscribed to and/or are made available to You through the Website, Platform, and/or APIs (including all relevant software, systems, applications, features, Content, data, databases, tools, standards, photographs, web logs, maps, or other materials, whether accessed via the Signal Ocean Add-In for Excel or any other system, integrated functionality, or interface, if and as applicable).
“Signal’’ means the company providing the Service under the Agreement, as specified in the Order. This may be Signal Ocean Ltd or Signal Ocean Dry Cargo Ltd, both private limited companies incorporated under the laws of England and Wales, with registered offices at 83 Cambridge Street, Pimlico, SW1V 4PS, London, England, or any other affiliated entity designated in the Order.
“Signal Ocean Add-In for Excel’’ means all Signal’s programs that enable You to access and extend any Content that You are licensed to use through Excel application functionalities.
“Terms” means these terms and conditions, also available here: www.thesignalgroup.com/terms-of-use which together with the Order and the Privacy Policy constitute the Agreement.
“Total Amount Due” means the total fees payable by You to Signal under the Agreement, as specified in the applicable Order Form, including any fees for subscription packages, additional users, upgrades, renewals, or other services, and exclusive of any applicable taxes or charges unless expressly stated otherwise.
“You” means the party receiving the Service from Signal.
"Your Content" means any content that You provide enabling Signal to provide You with the relevant Service and/or Product. Your Content does not include the Content as defined above.
“Website” means https://www.thesignalgroup.com/.
In the Agreement, unless the context otherwise requires:
(a) words in the singular include the plural and vice versa;
(b) references to any gender include all genders;
(c) references to “including” or similar terms shall be interpreted as “including, without limitation”; and
(d) references to any document, law, or regulation include any amendments, modifications, or replacements thereof.
By accessing or using any Product and/or Service, You acknowledge that:
(a) You have read, understood, and agree to be bound by the Agreement, and
(b) You comply with all applicable laws relating to You receiving the Service.
By and while using any Product and/or Service, as applicable to You and your Authorized Users, You agree to be bound by the following:
(A) General use obligations
(a)To use it only for lawful purposes and personal information;
(b)To comply with all applicable laws and avoid conduct that restricts or inhibits other users;
(c) To take all reasonable steps required by Signal to protect its and third-party providers' proprietary rights;
(d) Not to interfere with or disrupt the Service or Product or the servers or networks providing the Service or Product;
(e)Not to promote or facilitate unlawful online gambling or disruptive commercial messages or advertisements;
(f)Not to misrepresent the source or ownership;
(g) Not to use the Service or Product or any Content, including integrated functionalities, for any illegal purpose, to violate any laws or regulations (including trade controls and sanctions), or in any way that conflicts with this Agreement.
(B) License and access conditions
(a) To be granted a limited, restricted, non-exclusive, non-transferable and revocable license to access and use the Service and/or Product, as specified in the Order, the material contained therein and resulting therefrom for your internal business purposes and/or for your personal use, subject to the provisions of the Agreement. The above license is conditional on your compliance with all of terms of use and restrictions irrespective of the Service or Product and the way You access the same (i.e. via an API account, Platform, Signal Ocean Add-Ins for Excel, or any other integrated functionality, such as instant messaging applications).
(b) To secure the Service or Product and their Content to prevent unauthorized access and take all reasonable steps to restrict access to authorized users only.
(c) To acknowledge that the Product or Service and their Content, including integrated functionalities, are proprietary and developed at private expense, and this license does not grant You any ownership rights.
(C) Usage Limits and restrictions
(a) To comply with any usage and/or transaction limits, access and Product-specific restrictions and guidelines applicable to the Product or Service and/or agreed and/or that Signal may put in place, such as fixed upper limits applicable to API usage.
(D) Prohibited uses
(a) Not to copy, take screenshots, distribute, publish, transfer, store, permanently retain, disseminate, distribute, transmit, scan, publish on a network, display, or otherwise reproduce, disclose, modify, download, translate into any language or make available to others, commercially exploit, or create derivative works from the Product and/or Service or any of the material contained therein.
(b) Not to resell, transfer, or make the Service or Product or their Content available to any third party.
(c) Not to use the Service or Product or their Content in any way that competes with Signal’s business and not to create a product or service that is a substitute for, or similar to the Product or Service.
(d) Unless required by law or expressly permitted under the Agreement, not to copy, share, modify, translate, distribute, sell, lease, sublicense, reverse engineer, extract source code or create derivative works from the Service or Product or their Content, including any integrated functionalities.
(e) Not to download, extract, or collect any data or Content from the Service or Product, whether manually or through automated methods such as web scraping, screen scraping, or data mining, unless such use is expressly authorized under a valid license through the API Service or any officially provided dataset or export functionality .
(f) Not to create databases, store permanent copies of such Content, or retain cached copies beyond the limits set by the cache header, except as expressly permitted under your API license or data subscription agreement.
(g) Not to sell, transfer, sublicense, or commercially exploit the Service or Product or their Content, including integrated functionalities, for third-party transactions, time-sharing, rentals, service bureau use, or public performance or display.
(h) Not to remove or alter any copyright, trademark, or proprietary notices from the Service or Product or their Content, including integrated functionalities.
(i) Not to copy or retain any part of the Service or Product or their Content, including integrated functionalities, unless expressly permitted.
(j) Unless otherwise agreed, not to pre-fetch, cache, index, or store any Content of the Service or Product to be used outside Service or Product, except that You may store limited amounts of this Content solely for the purpose of improving the performance of your applications due to network latency and only if such storage:
i) is temporary (and in no event more than 30 calendar days);
ii) is secure;
iii) does not manipulate or aggregate any part of the Content or the Service; and
iv) does not modify attribution in any way.
(E) Attribution and brand features
(a) To acknowledge that Content provided to You through the Service may contain the Brand Features of Signal, its strategic partners or other third parties owning rights into Content that Signal indexes. When Signal provides those Brand Features or other attribution through the Service, You must display such attribution as provided and must not delete or alter the attribution.
(b) To understand and agree that Signal has the sole right and discretion to determine whether your attribution(s) are in compliance with the above requirements.
(F) Business Information
(a) If applicable to You and your Order under the Agreement, to submit Business Information for the provision to You of your Own Results.
(b) To represent and warrant that:
i)You own or have the necessary rights and authority to submit Business Information;
ii) any Business Information You provide is truthful and accurate;
iii) Signal’s use of your Business Information under this Agreement does not violate any third-party rights or agreements.
(c) To not submit Business Information that:
i) is unlawful, harmful, threatening, abusive, defamatory, obscene, hateful, or otherwise objectionable;
ii) You do not have the right to share;
iii) infringes any intellectual property rights;
iv) contains viruses, malware, or any code designed to disrupt or damage systems;
v) is promotional, spam, junk mail, chain letters, or part of pyramid schemes;
Failure to comply with this clause may result in termination of the Agreement and/or liability for damages under the relevant clauses.
(G) Product and/or Services maintenance
(a) To acknowledge that Signal reserves the right, at its sole discretion and without prior notice, to restrict, suspend or alter any part – or the entirety – of the Website, including but not limited to:
i) restrict the time of availability; and
ii) restrict or increase the availability and/or purpose of the Website (e.g. computer types and operating systems).
(b) To acknowledge that Signal shall use commercially reasonable endeavors to make the Product or Service available twenty-four (24) hours a day, seven (7) days a week, except for:
i) planned maintenance, performed outside normal business hours, for which Signal shall use reasonable endeavors to give You as much advance notice as possible; and
ii) unscheduled maintenance.
(c) To acknowledge that Signal will use reasonable endeavors to provide You with customer support services during business hours.
(d) To acknowledge that Signal may suspend your right to access or use a part or all of the Service or Product immediately upon notice to You if Signal determines that your (or an Authorized User’s) use of the Product or Service poses a security risk or may adversely impact Signal or a third party, or may subject Signal or any third party to liability, or may be fraudulent or unlawful.
(e) If Signal suspends your access to any part of a Product or Service, to remain responsible for:
i) any fees and charges incurred before the suspension date;
ii) any applicable fees for services You continue to access; and
iii) any charges related to in-process tasks completed after the suspension date.
(f) To understand that You shall not be entitled to any technical support in relation to the Product or Service, unless agreed otherwise in writing. Signal provides its Products and Services via internet-based infrastructures, portions of which are beyond its direct control (e.g., your internet connection, browser settings, device configuration, or firewall policies). Accordingly, Signal’s ability to offer technical support is limited to components and systems it operates or manages directly. For example, Signal cannot troubleshoot issues related to your corporate VPN, browser plug-ins, or third-party security software.
(g) To use the “copy to clipboard” functionality for any of the material contained in the Service or Product, only if such functionality is enabled.
(A) Access to the Website does not require account creation. However, certain features or resources may necessitate agreeing to additional terms or creating an online profile.
(B) Access to the Platform’s Free Edition requires signing in via Google Sign-In or Linkedin Sign-In or e-mail Sign-In. Therefore, You will need to create or have an existing Google or LinkedIn or email account, which is a prerequisite for You to use this Service.
(C) To access the Platform or API Service, You must register for an account by providing accurate and up-to-date information, which You agree to update as necessary. By registering, You represent and warrant that You have the authority to bind yourself and, if applicable, your business or company to this Agreement. If the Product and/or Service is used on behalf of a business, the business is responsible for its use, including subscription selection, user access, and account management.
(D) Access credentials (if any) provided to You by Signal for using a Product and/or Service must be kept strictly confidential by You and/or Authorized Users.
(E) You are responsible for the use of the Product and/or Service by Authorized Users, who may only have access from authorized locations.
(F) Signal is permitted to audit Services usage and verify user identities.
(J) If unauthorized use is detected, Signal may revoke access and deregister users.
(H) Signal reserves the right to deny, suspend, or terminate any account at its discretion.
(I) You may not assign, transfer, or delegate any of your rights or obligations under this Agreement without Signal’s prior written consent.
Your use of the Service and/or Product is subject to the following payment terms:
(A) Fees for the Products and/or Services shall be payable in accordance with Your Order.
(B) You agree to pay the Total Amount Due (as defined in the Definitions section above).
(C) All fees payable are non-refundable, non-cancellable, and may be subject to automatic annual increases up to 4% based on inflation.
(D) Unless otherwise specified in your Order Form, payment is due:
(a) for the Initial Term: upon the signature date of your Order Form and
(b)for each Renewal Term: the latest by each renewal date.
(E) Overdue payments will accrue interest at the legal rate applicable at any given time.
(F) If any payment due is not received within 30 days from the due date as indicated on the relevant invoice, Signal may suspend your access to the Service and/or Product until all outstanding amounts are settled.
(J) All payments You are liable to make shall be made without deduction or withholding for or on account of any tax payable under any law of any pertinent jurisdiction or bank charges.
(H) Where applicable, VAT or other taxes may be added to invoices.
(I) Products and/or services additional to those agreed under your Order(s) may and shall incur separate charges.
(J) Subscription, Services and Product packages vary based on business needs. For details, pricing and available services and/or products, You may contact sales@thesignalgroup.com.
(K) The full range of Products and/or Services requires a paid subscription.
(L) You may be permitted to upgrade Your subscription, subject to the limitations of your selected package as applicable from time to time.
(M) Restrictions apply to cancellations or downgrades. For those please contact sales@thesignalgroup.com.
(N) Invoices for Products and/or Services may be issued on or right before the Effective Date and before each Renewal Term, and/or as may be specified in your Order.
(O) All invoices shall be issued in United States Dollars (USD), and payment must be remitted in the same currency (USD).
(P) Signal reserves the right to adjust fees and subscription packages with 15 days’ prior notice.
(Q) If You choose to pay using a credit or debit card, You agree to the following terms:
(a) You must supply Signal, either directly or through its designated payment processor, with valid and up-to-date credit or debit card information.
(b) By providing Your card details, You authorize Signal, either directly or via its designated payment processor, to charge Your card for all fees and charges associated with your subscription or purchase, as specified in the relevant Order Form.
(c) Charges may be processed in advance or in accordance with the billing frequency stipulated in your Order Form.
(d) You are responsible for ensuring that your billing and contact information is accurate, complete, and up to date. Any changes to your payment details or contact information must be promptly communicated to Signal to avoid disruptions in service.
(e) A surcharge of up to three point five percent (3.5%) may be applied to payments made by credit or debit card to cover processing fees. This surcharge, if applicable, will be clearly disclosed on Your invoice or at the point of payment.
(A) The Services and/or Products contain and/or constitute Signal’s Intellectual Property, which is protected by applicable laws. You may not copy, modify, distribute, or use any part of these Services or their Content without prior written consent from Signal. All rights are reserved.
(B) Signal retains full ownership of its Intellectual Property, which remains the exclusive property of Signal, its third-party providers, or any entities that have licensed their rights to Signal.
(C) You acknowledge that You have no ownership or rights to the Intellectual Property. You may not use, copy, share, sell, or modify it without prior written consent. Unauthorized use is strictly prohibited and may lead to legal action. Unless expressly permitted, copying or reproducing any part of the Products and/or Services, or their underlying technology, is forbidden.
(D) For clarity, the Intellectual Property rights in the architecture, software, and supporting technology of the Products and/or Services are considered confidential information under the relevant clauses of this Agreement. You may not disclose any such information to third parties.
(E)The present clause 6 shall survive any termination of the Agreement.
(A) Both Signal and You agree to keep confidential any proprietary or sensitive information disclosed in connection with the Products and/or Services, except as required by law or agreed otherwise.
(B) If either party ("Discloser") shares Confidential Information with the other ("Recipient"), the Recipient must keep it strictly confidential and not disclose or use it unless:
(a) The Discloser provides prior written consent.
(b) Disclosure is legally required by law, court order, or regulatory authority, in which case the Recipient must notify the Discloser before disclosing and only share the minimum information required.
(c) The Agreement explicitly permits disclosure.
(C) The Recipient must protect Confidential Information with at least the same level of care it uses for its own confidential data, ensuring no less than a reasonable standard of protection.
(D)"Confidential Information" includes:
(a) The Discloser’s business, technical, financial, operational, and legal information, including details about products, services, pricing, marketing plans, analytics, technologies, business transactions, relationships, opportunities, customers, personnel, and methodologies.
(b) Business Information provided by You for using the Product or Service and for generating your Own Results, unless otherwise agreed.
(c) Any information explicitly marked as confidential or proprietary by the Discloser.
(d) Any information that, by its nature, the Recipient knows or should reasonably know is confidential or proprietary.
(E) Confidential Information does not include:
(a) Information that becomes publicly available without a breach of this clause.
(b) Information lawfully obtained from a third party without violating confidentiality obligations.
(c) Information independently developed without access to the Confidential Information.
(d) Documents or information You submit containing vessel particulars, which You grant Signal an irrevocable license to make available to all users.
(e) Documents or information You submit to the email address allocated by Signal with the label “public,” which You grant Signal an irrevocable license to share with all users, subject to any further agreement.
(f) If the Product or Service is used on behalf of a business or company, the company name, domain name, and logo may be disclosed by Signal for promotional or marketing purposes.
(F) By submitting Business Information, You grant Signal a limited, irrevocable, and non-transferable right to use it for reading, processing, analyzing, integrating, and combining it with other data, subject to the restrictions in this clause. Signal guarantees that your Business Information will only be used to generate your Own Results, accessible exclusively to You, unless You agree otherwise or as explicitly stated in this Agreement.
(G) Business Information may only be disclosed:
(a) by Signal in order to comply with applicable laws, including those outside your country, or in response to legal requests from courts or authorities. Where possible, Signal will provide prior written notice and disclose only the required information;
(b) in the event of a merger, sale, asset transfer, joint venture, reorganization, or bankruptcy;
(c) with third-party providers that assist in operating the Services and/or Products, provided they have signed a non-disclosure agreement ensuring similar confidentiality standards;
(d) if You post or share Business Information through the Service and/or Product, it may be visible to other users. You are responsible for ensuring that You want such information to be publicly available;
(e) if You disclose Business Information when communicating with others through the Service or Product;
(f) with your prior consent.
(H) You may not share Confidential Information about others, including Personal Information, as defined in the Privacy Policy, unless You are authorized to do so. By submitting such information, You confirm that You have the necessary authorization and consent from the individual concerned.
(I) Signal employees and advisors may access your Confidential Information on a need-to-know basis and must adhere to confidentiality obligations.
(J) Signal has implemented technical, organizational, and security measures to protect your Confidential Information from unauthorized access or disclosure. These protections also extend to Signal’s affiliates (entities under common ownership or control).
(K) Personal Information
(a) Signal acts as a data controller in relation to any Personal Information, as defined in the Privacy Policy, it handles in connection with this Agreement.
(b) As such, Signal is responsible for ensuring that the processing of Personal Information complies with applicable data protection laws and regulations.
(c) The types of Personal Information processed under this Agreement may include, but are not limited to: names, job roles, email addresses, contact numbers, postal addresses, social media identifiers, and professional interests of individuals affiliated with You.
(d) The primary purposes for processing such data are to:
(i) deliver and maintain the Products and/or Services;
(ii) administer, support, and enhance Signal’s commercial relationship with You; and
(iii) meet any legal or regulatory obligations to which Signal is subject.
(e) The Services may also generate usage data to better understand usage patterns, identify performance issues and optimize the Services. This data is collected through login credentials, IP addresses, interaction logs, and the use of cookies or similar tracking technologies. It may also be used to inform business discussions and service improvements.
(f) Where You or your Authorized Users submit any Personal Information to Signal in relation to this Agreement, You agree to:
(i) ensure that such information is accurate and updated as needed; and
(ii) notify relevant individuals that their Personal Information is being shared with Signal and will be used in accordance with this Agreement and Signal’s Privacy Policy, unless otherwise permitted under applicable law.
(iii) You further acknowledge and agree that:
(1) Signal is entitled to process all Personal Information provided by You, your affiliates, or Authorized Users in accordance with the Agreement; and
(2) You shall ensure that only Personal Information which Signal is lawfully permitted to process is shared with Signal.
(g) Further details about how Signal collects, uses, shares, and secures Personal Information are available in its Privacy Policy.
(h) For any questions regarding how Signal handles Personal Information, You may contact: privacy@thesignalgroup.com.
(A) The Services and/or Products are provided "as is" and "as available" without any warranties. To the fullest extent permitted by law, all implied warranties, representations, and conditions are excluded. The Service and Product are not guaranteed to be comprehensive and may be revised, modified, canceled, or altered at any time without notice.
(B) Signal may modify, add, or remove features and functionalities, including integrated applications, at any time. Signal provides no warranties regarding the Service and Product or any related Content. To the fullest extent permitted by law, Signal disclaims all express or implied warranties, including those of availability, accuracy, completeness, reliability, non-infringement, merchantability, or fitness for a particular purpose.
(C) Signal is not liable for any losses, including but not limited to loss of profits, business, goodwill, data, or any indirect, special, or consequential damages, arising from the use of or reliance on the Service and Product, or any related Content.
(D) While Signal takes reasonable measures to secure its systems, it does not guarantee that the Service and Product will be uninterrupted, error-free, or free from defects, viruses, or other harmful components. Signal does not warrant that defects will be corrected or that the Services will always function without disruptions.
(E) Signal is not responsible for access issues, malfunctions, or poor performance caused by factors such as inadequate equipment, internet provider disruptions, or network congestion. Signal is also not liable for any damage, data loss, or costs related to viruses or other harmful materials affecting your devices, software, or data as a result of using its services. You are responsible for taking necessary precautions to protect your systems.
(F) To the fullest extent permitted by law, Signal and its affiliates, directors, officers, employees, agents, advisors, and third-party providers shall not be liable for any direct, indirect, incidental, or consequential losses or damages, including but not limited to:
(a) Loss of profits, business opportunities, revenue, or anticipated savings.
(b) Business interruption or trading losses.
(c) Loss of goodwill, reputation, or data.
(d) Any other damages, whether foreseeable or not, even if advised of the possibility.
(G) Signal is not responsible for any loss or damage arising from the use, inability to use, or performance issues of the Product and Service, or related materials, regardless of the cause (e.g., inaccuracy, errors, delays, unavailability, or interruptions).
(H) It is your responsibility to assess the accuracy, completeness, and usefulness of the Product and Service and related Content.
(I) Signal and its affiliates shall also not be liable for any third-party claims made against You.
(J) The Service, Product, and related Content may include links to third-party websites or resources, including those of external providers. Signal does not endorse, control, or guarantee the accuracy, completeness, availability, or reliability of any linked websites or their content.
(K) Signal is not responsible for any loss or damage resulting from your use of third-party websites or resources. These links are provided for convenience only, and accessing them is at your own risk.
(L) To the extent permitted by law, the total liability of Signal, its affiliates, directors, officers, employees, agents, advisors, and third-party providers for any claim related to the Service and Product shall be limited to the total amount You (or your business) paid for using the Service in the 12 months before notifying Signal of the claim or US$10,000, whichever is lower.
(M) The present clause shall survive any termination of the Agreement.
(A) You agree to defend, indemnify, and hold harmless Signal and its third-party providers, including their officers, directors, employees, agents, contractors, assignees, suppliers, and successors (the "Indemnified Parties"), from any claims, liabilities, damages, losses, costs, expenses, or legal fees arising from:
(a) Your use of the Product or Service, including by any Authorized User.
(b) Any breach of this Agreement by You.
(c) Any dispute between You and an Authorized User, including cases where Signal is involved.
(d) Your Content or applications, including claims of intellectual property infringement or misuse.
(e) The use, development, design, production, advertising, or marketing of Your Content.
(B) This indemnification applies when the Indemnified Parties are named or threatened in legal action due to the above causes.
(C) Your obligation to indemnify survives the termination of this Agreement.
(D) Signal will notify You of any claim and reserves the right to participate in legal proceedings at its own expense.
(A) You are authorized to use the Service and/or Product only for the duration of this Agreement. Signal may, at its sole discretion, terminate or suspend your access with immediate effect if:
(a) Signal has reason to believe You are using the Service or Product in violation of this Agreement or in a way that raises security concerns for Signal, You or Signal’s other clients.
(b) You breach any term of this Agreement, including the payment terms, and fail to remedy it within five (5) days of written notice.
(c) You object to the processing of Personal Information, as defined in the Privacy Policy.
(d) You undergo bankruptcy, insolvency, or asset transfer proceedings, and such proceedings are not dismissed within 60 days.
(e) A legal or regulatory authority requires termination.
(f) Legal counsel recommends termination to protect Signal from liability.
(g) You fail to make a payment due to Signal on time.
(B) If You are using the Free Edition, Signal may discontinue your account or the distribution of free products/services at its discretion.
(C) Signal may terminate this Agreement at any time without cause by providing at least five (5) days’ prior written notice.
(D) You may choose not to renew the Agreement by providing written notice to Signal at least thirty (30) days prior to the end of the then-current Initial Term or any Renewal Term, as applicable. If You fail to provide such notice within the required timeframe, the Agreement shall automatically renew and the Total Amount Due for the Renewal Term will become immediately due and payable, and You shall remain fully liable for payment of such amount.
(E) Signal may choose not to renew the Agreement upon written notice to You at any time.
(F) Upon termination, all licenses granted herein will immediately terminate, and the Total Amount Due (if any remaining unpaid) by You until the termination date shall automatically and immediately become due, payable and charged.
(G) Upon termination, You must immediately
(a) stop using the Product or Service, and all related materials, including integrated functionalities;
(b) delete and remove all related Content from your electronic media, including cached or stored Content; and
(c) provide a written confirmation to Signal of your compliance with these requirements.
(H) If your access to the Product or Service is suspended, You must immediately stop using all related services and Content, including integrated functionalities.
(I) Signal may, at its sole discretion, reinstate your access if it determines that the reason for suspension no longer applies.
(J) Accessing the Service or Product after suspension or termination is considered trespassing.
(K) Signal shall not be liable to You or any third party for suspending your access to the Services and/or Products and/or for terminating the Agreement.
Neither Signal nor You shall be liable for any failure or delay in performing obligations under this Agreement due to circumstances beyond their reasonable control, and not caused by their fault or negligence. These include, but are not limited to, acts of God, terrorism, natural disasters, government actions, internet outages, fires, floods, explosions, wars, labor disputes, freight embargoes, or delays caused by suppliers or subcontractors due to such events.
Signal may implement security measures to enforce this Agreement, including copy detection, license tracking, and user information encoding. Any attempt to bypass these measures is a material breach of the Agreement.
All notices under this Agreement shall be sent via email.
You can contact Signal at sales@thesignalgroup.com.
Signal will communicate with You using the email address provided during registration or mentioned in your Order.
Notices are considered delivered on the next business day after being sent.
You may not assign or transfer this Agreement or any of your rights or obligations without Signal’s prior written consent. Signal may assign or transfer this Agreement, including its rights and obligations, to a third party but will notify You within a reasonable time after the transfer. Any unauthorized assignment is null and void.
You and Signal are independent contractors. This Agreement does not create any agency, partnership, joint venture, fiduciary duty, or employment relationship between the parties.
Only Signal, its directors, employees, and representatives may enforce this Agreement under the UK Contracts (Rights of Third Parties) Act 1999. This does not affect any other third-party rights available under law.
The Agreement, as herein defined, represents the entire agreement between You and Signal. It replaces all prior agreements, discussions, or negotiations related to its subject matter. You confirm that You have not relied on any statement or representation not included in this Agreement, except in cases of fraud or fraudulent misrepresentation.
If any provision of this Agreement is found to be invalid or unenforceable, it will be replaced with a valid provision that reflects its original intent. The rest of the Agreement remains in full force.
Signal’s failure or delay in enforcing any right under this Agreement does not waive that right. Exercising a right partially does not prevent further enforcement.
The Terms, the Agreement and their performance (including any non-contractual obligations) shall be governed by the laws of England and Wales, excluding its conflict of laws, rules and provisions. The parties shall submit to the exclusive jurisdiction of the courts of London (England) for any dispute or claim arising out of or in connection with the Terms and the Agreement.
Signal may amend, modify, or revise the Terms at any time without prior notice. Updates take effect upon publication on the Website. You are responsible for reviewing the Terms periodically. If the changes are material, Signal will notify You via email at the address provided during registration. Your continued use of the Service after such changes have been posted constitutes acceptance of the updated Terms.
For any questions or concerns, please contact Signal at sales@thesignalgroup.com.